Help & FAQ
Quick answers about your orders, delivery and account.
Where do I find my orders?
You'll find all your orders on the Orders page in your dashboard. There you'll see the status, the product, the link and the expected amounts.
How long does it take before my order starts?
Most orders start automatically. Depending on the product and the queue it may take a little while before you see the first results.
What does the Running status mean?
Running means your order has started and is still being delivered. You don't need to do anything; delivery continues automatically.
Can I change the link of an order?
If an order hasn't started yet, support can sometimes help adjust it. Send us your order number and the correct link in chat.
What if followers, likes or views disappear?
For products with a guarantee you can request a refill. Open the order and use the refill option, or contact support.
Where do I update my billing details?
Your billing details are under More > Billing. Changes apply to new invoices and future orders.